In a continued effort to slow the spread of COVID-19, Florida Governor Ron DeSantis issued an executive order for a Friday, March 27 prohibiting short-term vacation rentals for the next two weeks. He updated order was on April 1st, 2020 to have the entire state of Flordia stay home until further notice, potentially until May.

Order 20-87 states that vacation rental properties are prohibited from making new reservations or bookings and shall not accept new guests for check-in for the next two weeks.  In compliance with this order, Reunion Resort will not be accepting any new reservations or arrivals through April 10, 2020 (Again this information could change.)  Any guests currently on the property may keep their existing reservations.

Here is what the Resort is doing in regards to the new effect in place.

The clubhouse, currently open dining establishments, tennis and golf courses will continue to operate for current guests and owners.

At Reunion Resort & Golf Club, the health and comfort of our guests is of utmost importance and we are taking the recommended precautions to protect our resort guests, Club members, and team members.

We are monitoring the COVID-19 situation closely and will continue to implement additional measures as provided by trusted sources such as the Center for Disease Control and the World Health Organization.

We are open and welcoming arrivals but have increased efforts to mitigate exposure and reduce risk.

COMMITMENT TO CLEANLINESS:

• Specific hotel/retreat center cleaning processes using an EPA-approved, hospital-grade disinfectant in all our public areas, lavatories, restaurants and guestrooms
• Increased routine cleaning and disinfecting of commonly-touched spaces and surfaces, including restrooms, handrails, doors, touch screens, and elevator buttons
• Added sanitizer stations throughout public areas and messaging has been placed in public restrooms to educate guests and team members on proper hand cleaning procedures

In an abundance of caution and in the best interests of our guests, Club members and team members, we have made the following adjustments to our operations. 

DINING:

During this time of unease, we are creating a safe place where you can find comfort in food.

Cleanliness will always be a primary focus of ours, so we are implementing additional policies that will protect you and our team members. From increasing the frequency in which we sanitize the restaurant, to ensuring that all surfaces and equipment are disinfected above industry standards, our kitchen is taking every extra step to keep everyone safe.

• Eleven – closed until further notice.
• Clubhouse – Open Daily, 6:30 am – 9:00 pm. Providing curbside pick-up or delivery service only to your home will be available by calling 407.557.4028. Prepayment via credit card, guest room key or member account is required.
• Traditions – closed until further notice.
• Grande Lobby Sushi Bar – Open Daily, 4:00 pm to 9:00 pm. Sushi available for curbside pick-up or delivery service only to your home will be available by calling 407.557.4028. Prepayment via credit card, guest room key or member account is required.
• The Cove Bar & Grille -closed until further notice.
• Gift Shop/Starbucks – The gift shop, including Starbucks, will remain open daily, 8:00 am to 6:00 pm.

OPERATIONS AND AMENITIES:

• Golf & FootGolf – The courses remain open for play. Our team is performing complete wipe downs of golf carts after every use and have disinfectant wipes available on the driving range.
• Water Park & Community Pools – As of Friday, March 27, 2020, all Resort pools to include the Water Park will be closed until Osceola County restrictions are lifted.
• Housekeeping – Trash and tidy cleaning services and turn-down in guest occupied units has been suspended. Trash removal or the need for additional in-room amenities is available upon request.
• Spa & Salon – The spa will be closed until further notice.
• Tennis & Pickleball – The Tennis Centre will remain open for play.
• Fitness Centers – The fitness centers at Seven Eagles and Traditions will be closed until further notice.
• Fitness Classes – All fitness classes have been cancelled through April 30, 2020.

It is our goal to provide you with a luxurious escape where you can obtain a peace of mind while enjoying our spacious accommodations, signature golf courses, dining options and wonderful amenities.

Thank you for trusting us at Reunion Resort & Golf Club and we look forward to welcoming you during your upcoming visit.

RESOURCES:

Centers for Disease Control and Prevention

World Health Organization

For any questions please contact the resort directly.